Gabrielle was friendly, professional, and kind. The entire experience, from registering on the website, having the test done, then receiving the results, was quick, easy, and efficient. SO much better than the area pharmacy chains! I highly recommend RapidBio!
I just wanted to share my experience I pulled up for a rapid covet test and I was greeted by Michelle with a big smile and a great attitude I had not had a covid test and was nervous and she walked me through it with ease and I felt absolutely comfortable it was a great experience
Great place, very organized and well run! Azerline Wilson took care of us and did our check in as well as our tests. She was gentle with the cotton swab, exactly what I asked for.Thank you RapidBio!
Azerline was amazing! She was very patient with my kids and they loved her!
Michelle helped me she such a sweetheart and a helpful person
Kathyrne was very helpful with all the questions I had and was very quick with getting test done. I highly recommend them for a COVID testing location.
Great service! Wonderful staff , professional, friendly and helpful! We highly recommend them. Our technicians were Azerline and Gabrielle, they are both awesome!
Rapidbio was a very positive experience. Alexis was very friendly and patient with assisting me with retrieving my test results. Thanks Rapidbio!!!
Michelle and Gabrielle were super nice and prompt and curteious.
Gabrielle was gentle and great to work with. Will definitely come back the next time I need to be tested
Reshindra was great! Knowledgeable and very pleasant when my husband and I gotOur PCR tests. 👍
What amazing staff! All of the people at this location went out of their way so I could get proper testing for international travel. Communication was superior and concern for my situation was genuine. I'd give 10 stars if I could. Thanks for everything today. Reshanda, Gabrielle, Chelsea, and Erin are outstanding.
They were so quick, nice and gentle! I was scheduled for 10:00am and I was seen at 10:04am! Talk about quick! And the swab didn’t hurt at all. I would recommend if you need to get tested.
We have used this COVID testing site many times. They are always efficient and get results within 12 hours. Reshonda swabbed my daughter and I today and she was kind and professional. I would recommend this to anyone who needs a a test
I showed up right as they were closing, 15mins late for my appt and Reshanda was very compassionate and stayed open late to take samples. When you’re not feeling well, compassion means a lot.
We needed a same-day (or at least 24-hour turnaround) PCR test for our baby. The team was so friendly and efficient! They were exceptionally kind and careful with our little one. And, we got our test results the same day. Very grateful for the positive testing experience and now some peace of mind!
We have been to the Plymouth location more times than I care to count and they have always been extremely efficient and kind. Results are always provided in a timely manner.
I went to rapid bio to get a pcr and rapid test. Reshanda Russell was extremely friendly and professional. Thanks again Reshanda for the awesome service!
Unfortunately We’ve had multiple swabs at the compuware rapid bio location and have always been met with an excellent, friendly team. Always smiling and always getting the kids to smile and somehow enjoy Covid swabs! Thank you for your hard work and positive attitudes, especially Rashonda and her teammates!
This place is excellent. Don’t go by the negative reviews. I got my RT-PCR test results in approximately 10 hours. There may have been delays during the peak, but no longer. I needed a PCR test for travel. Booking was super easy on their website. We drove to the USA Hockey Arena site for an evening appointment on the week of Jan 16. There was one car ahead of us. The staff were wonderful and really helpful. Everything took about 5 mins. I received a text and email 10 hours later that my results were available. Their website even allows you to track at what stage of the process the test process is at. I highly recommend this site and it helps that they have their own lab in terms of getting quick and accurate results.
Reshanda did my test, and she was very professional and prompt about it. My test was scheduled for 11:30am and I was done and leaving the testing area at 11:32am. Couldn't have asked for a smoother experience.
Great experience. Clean and the workers were very productive and made the testing really easy and had a great system. I will be coming back if I need another test!
I found Medpointe Pharmacy gave me a really positive experience today. I easily spoke with someone on the phone that also greeted me when I came in. He was friendly and professional. The pharmacy was quiet, without the typical brilliant lighting, had comfortable chairs to sit and wait. I didn’t wait long however, the gentleman came right out and did the test and let me know what to expect with detailed instructions. It was a relaxing and peaceful experience in an otherwise stressful busy day. A+
Our PCR testing was always done & results received in under 24 hours. The first time received results in under 5 hours! Never had an issue with Rapid Bio & this location. Staff is professional, friendly, quick, and I've never had to wait in line for more than 10 min. This will always be my go to site for covid testing. Thanks to Katherine & Reshanda for letting us have a pleasant experience the last time we were there for the whole family.
These people are so kind and work so hard. Although there was a long wait, we were still treated kindly. I’m sure it’s not easy for them to be out in the cold all day, but all the workers were still very patient and so nice! Thank you for all you are doing!
